Built for businesses with ongoing small requests that don't fit a monthly retainer
If you keep emailing us (or your last agency) with one-off requests, “can you tweak the homepage CTA?”, “can you build me a landing page section?”, “can you update the SEO on three pages?”, this service is for you. One prepaid purchase, hours used on demand as needs come up, no monthly minimum, no lock-in. New to Fuzelift? Book a 20-minute call first so we can confirm scope before purchase.
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Quote and invoice for every small request
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2 to 3 days to get a quote back
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Junior account manager plus agency markup
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Monthly minimum even for unused months
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One prepaid pack, used on demand
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Same-day start on small clearly-scoped requests
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Senior team direct, no markup layers
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Monthly minimum even for unused months
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12-month validity, no monthly commitment
Three things most consulting hours packs get wrong
Before buying a prepaid hours bundle from anyone, here is what to watch for. We have seen plenty of clients burn through 16 hours and feel they got nothing tangible done. Our model is built to avoid that.
Some agencies bill for every email and call. We bill only for actual work delivered (design, dev, configuration, copywriting). Briefing calls under 30 minutes for clearly-scoped tasks are not charged against your hours. The hours go where you can see results, not into our inbox.
Before any task larger than 30 minutes, you receive a written hour estimate (usually within 4 business hours). If the actual work overruns, we eat the difference unless you approved the new estimate in writing. No "oh, we used 6 hours on what we thought was 2" surprises showing up at the end of the month.
Most prepaid hours packs see clients use 60 percent in the first 6 months and then let the rest expire. We send a friendly reminder if you haven't logged hours in 60 days, with concrete suggestions for high-leverage uses based on your last activity. Your hours are paid for, we make sure you actually use them.
From purchase to first task done in days, not weeks
A predictable process so the value starts compounding the moment you have a need.
Day 1
If you are a new Fuzelift client, a quick discovery call to confirm scope and gather access (analytics, hosting, brand assets). Existing clients skip this step. You receive your dashboard login and the email address to send requests to.
Onwards
Send a quick description by email or Slack. For tasks under 30 minutes, we just do them and log the time. For larger tasks, you receive a written hour estimate within 4 business hours. Approve, we start. No formal SOW back-and-forth for small work.
Onwards
Every logged hour shows in your dashboard with the task description and outcome. You always know how many hours are left, what was used on what, and where the highest-leverage activity has been. No surprise statements.
Onwards
If you have a 16-hour or 32-hour pack, we offer an optional 15-minute quarterly review to suggest high-leverage uses based on what is happening in your business and your account. Not billed against your hours.
What an actively used hours pack actually delivers
Numbers from real clients across the four pack sizes
Effective hourly rate drops from 87,25€ at 4h to 57,78€ at 32h.
Average response time on new requests during business hours, with a written hour estimate.
From purchase date, no expiry pressure inside that window.
Clients who buy a second pack within 6 months of finishing the first, the strongest signal of value.
Results, in their words
We asked our happiest clients three questions: what their situation was before, what changed, and what they'd tell someone on the fence.
We've been working with the Fuzelift team for over 10 years, and we have the best references regarding the services provided, not only because of their high standards of professionalism and competence but also due to what we consider essential: the ethics that have always characterized our partnership. We highly recommend them!
Fuzelift is excellent, we have complete confidence in the team, the service is 5 stars, and the quality of the work is reflected in the results of our website in attracting new clients. Thank you very much! It is a privilege to work with you!
I have already subscribed several services at Fuzelift and I was very satisfied with the level of professionalism and promptness in responding to my requests. The work carried out was excellent and so was the team's support. I highly recommend it!
What people ask before signing up.
12 months from the purchase date. Within that window you can use the hours at any pace, all in one project, spread evenly, or saved for a busy month.
Yes. You can buy multiple packs (they stack on the same dashboard) or add a smaller pack mid-cycle if you run low. Buying multiple packs at once also stacks the volume discount.
Any of our digital services: WordPress edits, landing-page sections, SEO content updates, ad creative refresh, email templates, analytics and tracking fixes, brand asset extensions, advisory calls. See section 4 for typical hour estimates per task type.
Through a real-time dashboard you can log into anytime. Every logged hour shows the task description, the person who worked on it, the date, and the time spent. No surprises at the end of the month.
We eat the difference. Before any task over 30 minutes, you receive a written hour estimate. If the actual work overruns, we absorb the extra time unless you approved a revised estimate in writing first. The estimate is a cap, not a starting point.
Briefing calls and emails under 30 minutes per task are not charged. Your hours go to actual deliverables (design, code, content, configuration). If a project requires a longer dedicated meeting (e.g. a workshop), we agree the time as part of the estimate.
Senior specialists from our team: designers, developers, marketers. No junior account managers, no offshore contractors. The same people who execute on our managed services.
Within 4 business hours on average for the first response (acknowledgement plus written hour estimate for larger tasks). Small clearly-scoped tasks (under 30 minutes) often start same day.
Yes. You name 1 to 3 authorised contacts at onboarding. Anyone on that list can submit requests, all hours feed into the same shared dashboard so your team has a single view of usage.
We send reminders if you haven't used hours in 60 days, with concrete suggestions for high-leverage uses. If you still have hours unused at month 11, we can discuss a one-time extension or moving them into a different service. Hard expiry is the last resort.
Hours are non-refundable in cash, but they remain usable on any of our services for 12 months and can be moved to retainers or one-off services with our approval. The transparency in the dashboard prevents most refund-related disputes upfront.
Not strictly, but we strongly recommend a 20-minute discovery call before purchase if you are new. The hours pack works best when we already understand your business and tools. Book a free strategy call from the link at the top of the page.